Last updated: 8 September 2026
1. Email
Write to [email protected]. It is the only address we use, a person reads it, and replies normally take two to three business days.
2. What we cannot do
We have no access to casino accounts: no deposits, no bonuses, no verification, no locked balances. Those go to the operator's own support.
Money moving in and out of a mobile account is the practical subject of this site, so payment rails, timings and limits get more space here than artwork does.
3. What to include
Name the page, quote the sentence and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault on the first attempt.
4. What we cannot help with
Anything inside a casino account: deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems. That has to go to the operator's own support, which is also the faster route.
5. No automated replies
There is no ticketing system and no chatbot. That means a slower first reply and a more useful one.
The date at the top is the only version marker that matters; there are no silent edits.